What are your agency fees and what do they cover?

On September 1, 2020 our agency fees changed. The following fees apply to reservations made prior to September 1, 2020.

Vouchers redeemed where the original reservation was made prior to September 1, 2020 fall under these fees even if the new reservation is made after September 2, 2020.

Contact your advisor with any questions


KaliKosmos Travel includes a service fee with most of the reservations we make. These service fees cover the consultation, customization, and booking of your travel arrangements, as well as assistance before, during, and after your trip. Service fees are charged per person and per transaction for all original reservations. Service fees are in addition to carrier fees or fees charged by third party ticketing agencies. Fees are processed through the host agency (Travel Leaders/Leone Travel Corp), are posted as separate transactions, and are non-refundable.

Agency fees will be no less than:

Domestic Tickets$40.00 per person
International Tickets$50.00 per person
Domestic Award Tickets$50.00 per person
International Award Tickets$75.00 per person
Package reservations$40.00 per person

Agency fees for changes, cancellations and/or refunds will be no less than:

Domestic Tickets$45.00 per person
International Tickets$55.00 per person
Domestic Award Tickets$55.00 per person
International Award Tickets$80.00 per person
Package reservations after deposit10% of the total package cost
Package reservations after final payment20% of the total package cost

Airlines and suppliers also charge fees for changes and cancellation of tickets. Their fees are in addition to the agency fees listed above.

In the event that your desired hotel does not offer negotiated travel agency rates, a minimum 10% service fee will be assessed.