We have negotiated many different types of agreements with different airlines; thus, the rules and restrictions for exchanges vary greatly, if allowed at all. When allowed, airlines require that we collect a fee for the exchange plus any difference in fare when necessary. Contact your advisor for a quote regarding your specific reservation.
Because rules and restrictions for exchanges can vary based on the type of fare, we request that you do not try to make changes directly with the airline. Instead, please contact your advisor. Please keep in mind that the airline may restrict or deny exchanges requested. KaliKosmos Travel must comply with the rules as set by the airline.
In most cases changes and/or exchanges may only occur during standard office hours, M-F, 8am-5pm, CST and at least 48 hours prior to departure. Please plan accordingly.